The Thinkwrap Team
Today, the executive team at Thinkwrap Commerce consists of the following members:
Steve Byrne CEO
Steve is responsible for the overall performance and growth of Thinkwrap Commerce. He is also chairman of Thinkwrap Commerce’s Board of Directors. Steve has more than 25 years of experience and vision in leading high-growth, high-performance firms focused on delivering customer excellence. Steve gets directly involved with clients and provides executive-level guidance in overall business strategy and ROI attainment. In his personal time, Steve enjoys spending time with his family, golfing, squash and boating.
Joanne Desforges COO
Joanne is responsible for helping us grow together so we can better anticipate and serve the needs of our clients. With 10 years experience in an executive software development and system operations role, Joanne provides executive leadership, guidance and stewardship to our platform development, support operations and business service leaders. Joanne started her career as a junior programmer and understands all aspects of software development, including post-production support. In her spare time, Joanne is an avid reader of mystery novels and has a passion for travel. She also enjoys getting out and exercising around her downtown Ottawa neighborhood and spending time with her family.
Peter Lui-Hing Co-Founder & Executive VP
Peter’s 27+ years of leading edge technology experience positions him as a key leader in many areas of Thinkwrap’s business. Peter helps Thinkwrap’s clients apply savvy technology strategy to help achieve audacious business goals. He drives priorities of our management team in terms of continuous improvement program development for our organization and our internal processes. And he focuses on company culture while engaging with Thinkwrap employees to ensure Thinkwrap is an incredibly positive and rewarding work experience.
Milos Hanzel Co-Founder & CTO
Milos is Thinkwrap Commerce’s technical visionary, steering the company’s technology strategy as a whole. Milos brings a wealth of enterprise system integration experience to the technical team at Thinkwrap Commerce. He is invaluable as a senior Solution Architect, with an ability to provide oversight across all supported enterprise systems in Thinkwrap’s client portfolio, ensuring success and long-term growth of our customers.
Miro Adamy Co-Founder
Miro brings to the table 29 years of experience in design and implementation of distributed systems, specializing in operating systems, object-oriented design and programming languages. He is currently focusing on DevOps portfolio and optimization of Thinkwrap eCommerce systems running in production. As former university teacher he is also working on Thinkwrap mentoring, educational and internal training programs. In his spare time he is avid reader, enjoys long walks, learning new languages – human as well as computer – and spending time with his family.
Joel Farquhar VP, Technology
Joel is responsible for overseeing the software development process with an emphasis on defining quality standards and best practices in order to better serve Thinkwrap customers. Leading elements from sales engineering, solution architecture and concept productization, Joel brings over 18 years of technical experience in delivering many successful large-scale system integration projects, including 8+ years delivering enterprise ecommerce solutions. In his spare time, Joel enjoys playing guitar, downhill skiing and spending time with his wife and two young daughters.
Mike Bogan VP, PMO & Quality Programs
Mike owns responsibility for Program Development including Project Management Office, Quality Programs, Governance and Methodologies for Service Delivery. Mike has deep skills in project, program and portfolio management, risk management, quality management, business strategy and operations (ITIL), and has a solid track record of leadership roles in IT consulting. When Mike is not working, he enjoys spending time at the cottage with his family, as well as fishing and golfing.
Jason Maloney VP, Business Development
Jason is responsible for ensuring Thinkwrap Commerce meets its annual top-line revenue goals by managing a coordinated approach to business development, corporate marketing, communications, and partner relationship management. Jason brings to Thinkwrap 15 years of successful experience in growing companies from various roles in sales, marketing, recruiting and business development. When not at Thinkwrap, Jason enjoys playing golf and hockey, traveling and spending time with his family.
Brent Liberty GM, Oracle Commerce Operations
Brent is responsible for Thinkwrap’s Oracle Commerce Practice, overseeing recruiting, resource management, project delivery, quality assurance and client relationship management. He actively participates in Thinkwrap’s business development and sales activities. Brent has 20-years’ experience leading business process projects to improve operational efficiencies and excels in guiding teams of developers and analysts to provide innovative solutions.
Diego Costa GM, SAP Hybris Operations
Diego leads all elements of Thinkwrap’s growing SAP Hybris practice spanning project development and delivery, architecture, team management, and client relationship management. He also actively participates in Thinkwrap’s recruiting, business development and sales activities. Diego brings more than 10 years of industry experience including a MBA in Project Management. In his spare time, Diego enjoys spending time with his family and traveling.
Connie Deschamps Director, Corporate Services
Connie leads our HR, Finance and Administration team and is responsible for the development and implementation of all HR programs. She also manages the accounting operations and financial reporting for Thinkwrap Commerce. Connie has more than 20 years of HR and business operations experience spanning the telecommunications and IT industries. In her spare time, Connie enjoys golfing and spending time with her family.
Patricia Vander Laan Director, Support Services
Patricia is responsible for Thinkwrap’s Support Practice with a focus on customer service and customer satisfaction, ensuring the team delivers against its commitments to Thinkwrap’s clients and reviewing and improving on support processes. Patricia brings to Thinkwrap more than 13 years of experience in consulting, operations, and management and has her Project Management Professional (PMP) and ITIL certifications. In her spare time Patricia enjoys travelling, spending time with family and friends, and relaxing with a good book.
Nicolás Cornaglia Schlieman Technical Director & GM, Thinkwrap Spain
Nicolás is a Senior Manager & Software Engineer with more than 20 years of experience in software development, highly specialized in building peak-performing teams in culturally-diverse environments. Always in ‘learn & share’ mode, highly-motivated, and always striving to expand horizons, his technical expertise results in the best developer teams focused on Thinkwrap customer needs.